1. Introduction
Maheshwari Group of Companies (“MGC”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us digitally.
This policy applies to:
- www.mgcindia.co.in
- MGCKART (official e-commerce platform)
- All digital communication channels operated by MGC
2. Information We Collect
a) Personal Information
- Name, company name, designation
- Email address, phone number
- Billing and delivery addresses
- GST and business identification details
- Login credentials (for MGCKART, CRM, dashboards)
b) Technical & Usage Data
- IP address, browser type, device information
- Pages visited, time spent, interaction logs
- Cookies and tracking technologies
c) Transactional Information
- Purchase orders, invoices, payments
- Project-related documentation and communication
3. How We Use Your Information
- Provide EPC, trading, and maintenance services
- Process orders, deliveries, and payments
- Respond to inquiries and support requests
- Improve website functionality and user experience
- Manage contracts, AMC services, and compliance
- Send important service-related communications
- Meet legal, regulatory, and audit requirements
4. Sharing & Disclosure of Information
We do not sell or rent personal data. Information may be shared only with:
- Authorized vendors, logistics partners, and payment gateways
- Technology partners (ERP, CRM, automation systems)
- Government authorities if legally required
- Internal teams strictly on a need-to-know basis
5. Data Security
- Secure servers and encrypted data storage
- Role-based access control
- Periodic system audits and monitoring
6. Cookies Policy
- Improve site performance
- Analyze traffic and usage trends
- Personalize user experience
You may disable cookies via browser settings; however, some features may not function optimally.
7. Data Retention
We retain data only for contractual, legal, and regulatory compliance, or until no longer required.
8. Your Rights
- Request access, correction, or deletion of your data
- Withdraw consent for marketing communications
Requests can be sent to: digital@mgcindia.co.in
9. Third-Party Links
Our website may contain links to third-party websites. MGC is not responsible for their privacy practices.
10. Policy Updates
MGC reserves the right to update this policy at any time. Updates will be posted on this page with a revised date.
11. Contact Information
Maheshwari Group of Companies
📍 Jaipur | Chittorgarh | Gurugram
📧 digital@mgcindia.co.in
📞 +91 80036 98024